EHR systems differ in complexity due to various factors. Some databases require intricate methods to extract information, while others pose specific challenges related to database backup request timing and document extraction.
Explore the information below to learn more about the complexity ratings, turnaround times, and unique variables determined by Aesto’s data extraction and conversion experts.
Complexity & Backup Delivery Timing Rating System
Leveraging Aesto's experience with over 120 different EHR vendors, our team has categorized the difficulty of extracting discrete clinical data and documents into three levels: Low, Average, and High Difficulty.
Take a look at our ratings for Greenway Intergy below, along with the typical turnaround timing for receiving database backups from Greenway.
Discrete, Clinical Data
Complexity Rating
LOW
Document Conversion
Complexity Rating
LOW
Typical Timing
CSVs
4 to 8 Weeks
In our experience, we have found that extracting Clinical data and Documents from Greenway Intergy is straightforward.
Greenway Intergy typically takes 4 to 8 WEEKS to deliver your database backup in the form of CSVs.
Data Delivery Methods
Methods for delivering your data to Aesto include:
- Direct Server Access: In this scenario, the Aesto team will extract your data directly from your server.
- Via Amazon Web Services (AWS) S3: You will receive AWS S3 login credentials to upload your data sets, which is an effective solution for data up to 10TB. Please note that AWS S3 is not compatible with Mac users. If you are using a Mac, you will need to use Zoho Assist to provide your data to the Aesto team.
- Encrypted Hard Drive: If you cannot provide direct database access or AWS S3 is not viable, you can deliver data to Aesto via an encrypted hard drive. Unless you are required to purchase a new hard drive from Greenway Intergy, Aesto will provide the Encrypted Hard Drive on behalf of the client.
Click Here for Hard Drive Shipping & Packaging Best Practices
Shipping & Packaging Best Practices
Follow these guidelines to safely pack and ship your hard drive:
- Place the Device in a Protective Bag: Use an antistatic bag or a ziplock bag to protect your device and seal it securely.
- Wrap with Bubble Wrap: Wrap the device in 2-5 inches of bubble wrap, depending on its size. Avoid using packing peanuts or other lightweight materials, as these can shift during shipping and increase the risk of damage.
- Secure with Strong Tape: Securely tape the edges of the bubble wrap to keep the device protected and immobile.
- Use a Sturdy Cardboard Box: Place the wrapped device in a sturdy cardboard box, tightly packing it to prevent movement during transit.
- Seal and Label the Box: Seal the box securely with strong tape and attach the prepaid overnight shipping label you received with your service order confirmation to the top of the box.
Following these steps will help ensure your hard drive arrives safely at Aesto Health.
Contacting Greenway
Discover the export options available with Greenway Intergy. We recommend proceeding with Option #1, Preferred Data Export.
The Preferred Data Export provides data in a machine-readable format that is readily usable for converting
into other EHR systems. When transferring patient data to other EHR systems and archiving solutions, this export
option is easier to consume and yields improved results.
This option includes:
Data Scope:
• Curated, purpose-driven, and granular subsets of the electronic health information available in your system
• Filter functionality to customize data exports:
INTERGY EXTRACTION
PARAMETERS/FILTERS (by Practice)
• All providers
• List of provider codes (Patient Assigned provider)
Also includes patients with the following for selected providers:
Appointments | Charges | Transcriptions
Format:
This export is made available in a format to satisfy common requests from archiving and data conversion vendors, and
other EHR systems. Documents and images are provided in a range of formats to facilitate viewing through different
software and tools, for example; TIF, PDF, RTF, etc.
Services:
Professional services will work with you to schedule the export and to identify and clarify how best to curate the export to meet your requirements. Space and/or hard drive specifications will be calculated. Supported filters above will be utilized as requested.
When should your organization select the Preferred Data Export?
• You need to transmit data for your patient population to a reporting or population health data analytics vendor
• You need to share information about a subset of your patient population with a clinical registry
• Your organization is archiving its electronic health record data
• You need assistance transferring patient data to a different EHR system
• You have data-sharing obligations to a third party (health plan, health information exchange, physician practice
management company, etc.) and need to generate an export file periodically
• You need to generate a subset of the information in your system for a particular purpose, such as reporting to a public health agency or sharing data with a local, regional, or state health information exchange
• A subset of providers is leaving a larger practice and needs to transfer their patient records to a new EHR system
Data Export
ODBC Connection (limited)
This entails getting a direct ODBC connection to your Intergy database so the Aesto team can run queries on the Intergy server. This option has proved to yield limited results when compared to the export provided by Greenway.
Database Backup (unusable)
This Progress database backup is encrypted with a password you will not have access to, and Greenway Intergy will not provide. This renders the backup useless to Aesto, and therefore is not an option worth exploring.
Document Migration Factors
Converting healthcare documents from legacy EHR systems can be highly complex due to the dispersion of data across multiple systems in different formats and varying definitions.
Patient data can be stored in various locations, including your EHR software, radiology information systems (RIS), pharmacy management systems, and other third-party applications. Some data formats are unique to specific EHR software, leading to compatibility issues during the migration.
Aesto’s document conversion process is integral to the overall strategy for archiving Greenway Intergy data, ensuring all documents are easily accessible in Aesto’s DataCapture Platform.
Learn more about Aesto’s solutions for overcoming technical challenges with document conversions.