Touchworks EHR
Explore the information below to learn more about the complexity ratings, turnaround times, and unique variables determined by Aesto’s data extraction and conversion experts.
Complexity & Backup Delivery Timing Rating System
Leveraging Aesto's experience with over 120 different EHR vendors, our team has categorized the difficulty of extracting discrete clinical data and documents into three levels: Low, Average, and High Difficulty.
Take a look at our ratings for Touchworks EHR below, along with the typical turnaround timing for receiving database backups from Altera Digital Health.
Discrete, Clinical Data
Complexity Rating
LOW
Document Conversion
Complexity Rating
LOW
Typical Timing
COMING SOON
Fill out the form below if you would like to be informed via email when more information about Touchworks EHR database backups is available.
Data Delivery Methods
Methods for delivering your data to Aesto include:
- Direct Server Access: In this scenario, the Aesto team will extract your data directly from your server.
- Via Amazon Web Services (AWS) S3: You will receive AWS S3 login credentials to upload your data sets, which is an effective solution for data up to 10TB. Please note that AWS S3 is not compatible with Mac users. If you are using a Mac, you will need to use Zoho Assist to provide your data to the Aesto team.
- Encrypted Hard Drive: If you cannot provide direct database access or AWS S3 is not viable, you can deliver data to Aesto via an encrypted hard drive. Unless you are required to purchase a new hard drive from Altera Digital Health, Aesto will provide the Encrypted Hard Drive on behalf of the client.
Click Here for Hard Drive Shipping & Packaging Best Practices
Follow these guidelines to safely pack and ship your hard drive:
- Place the Device in a Protective Bag: Use an antistatic bag or a ziplock bag to protect your device and seal it securely.
- Wrap with Bubble Wrap: Wrap the device in 2-5 inches of bubble wrap, depending on its size. Avoid using packing peanuts or other lightweight materials, as these can shift during shipping and increase the risk of damage.
- Secure with Strong Tape: Securely tape the edges of the bubble wrap to keep the device protected and immobile.
- Use a Sturdy Cardboard Box: Place the wrapped device in a sturdy cardboard box, tightly packing it to prevent movement during transit.
- Seal and Label the Box: Seal the box securely with strong tape and attach the prepaid overnight shipping label you received with your service order confirmation to the top of the box.
Following these steps will help ensure your hard drive arrives safely at Aesto Health.
Document Migration Factors
Converting healthcare documents from legacy EHR systems can be highly complex due to the dispersion of data across multiple systems in different formats and varying definitions.
Patient data can be stored in various locations, including your EHR software, radiology information systems (RIS), pharmacy management systems, and other third-party applications. Some data formats are unique to specific EHR software, leading to compatibility issues during the migration.
Aesto’s document conversion process is integral to the overall strategy for archiving Allscripts Touchworks data, ensuring all documents are easily accessible in Aesto’s DataCapture Platform.
Learn more about Aesto’s solutions for overcoming technical challenges with document conversions.